Terms & Conditions

By booking and staying at Esti Kutum Homestay, you acknowledge and agree to the following terms and conditions.

1. Booking and Check-In Policy

  • Check-In Time: 12:00 PM
  • Check-Out Time: 11:00 AM (Late checkout may be allowed depending on availability.)

Please ensure all bookings are confirmed before arrival. Guests are required to present a valid ID at check-in.

2. Guest Conduct & Property Use

To maintain a peaceful and respectful environment, we request all guests to adhere to the following rules:

  • Respect quiet hours. Avoid playing loud music or creating disturbances at any time.
  • Do not litter in or around the premises. Dispose of waste in designated bins.
  • Smoking is strictly prohibited inside rooms or common areas. Use designated smoking zones, if available.
  • Consumption of alcohol or drugs on the premises is strictly not allowed.
  • Do not pluck flowers, leaves, or fruits from the garden or surrounding greenery.
  • Use of firecrackers, firearms, or sharp weapons is not permitted.
  • Bonfires and barbecues are subject to staff supervision and must be pre-approved.
  • Children must be supervised at all times, especially near balconies or open areas.

3. Environment & Wildlife Respect

Our property is nestled in a natural setting. Please:

  • Refrain from feeding or disturbing wild animals or birds.
  • Do not damage plants or disrupt the local ecosystem.

4. Liability & Damages

  • Guests are liable for any damage caused to the property or furnishings.
  • Management will not be responsible for any loss or theft of personal belongings.
  • We are not liable for delays, injuries, or losses caused by natural events or unforeseen circumstances.

5. Cancellation & Refunds

Cancellations must be made at least 7 days prior to check-in for a full refund. No refunds will be issued for no-shows or early checkouts.

6. Right to Refuse Service

Esti Kutum Homestay reserves the right to:

  • Refuse service to any guest for non-compliance with rules.
  • Remove guests found violating any of the above terms without refund.

7. Acceptance of Terms

By confirming your booking or entering the property, you acknowledge that you have read, understood, and agreed to abide by the above Terms and Conditions.